Returns & Exchanges

At The Furniture Gallery, we want you to love your home, which is why we offer a 30-day return window for most items in original condition. If your new piece doesn't perfectly fit your space, our dedicated team is here to assist with a seamless return or exchange process.

1

Initiate Your Request

Contact our customer support team within 30 days of delivery with your order number and photos of the item in its current state.

2

Prepare for Pickup

Ensure the furniture is disassembled and placed back in its original packaging to prevent damage during the return transit.

3

Schedule Collection

Our specialized white-glove logistics partners will contact you to schedule a convenient time to collect the item from your residence.

4

Receive Your Refund

Once our warehouse inspects the returned item, we will issue a full refund to your original payment method, minus applicable restocking fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing